Frequently Asked Questions
Everything you need to know about your order and our collection.
What is the expected delivery time for my order?
For orders within the Netherlands, delivery typically takes 1-2 business days. International shipping varies by location, usually ranging from 3-10 business days depending on the selected carrier and destination country.
How can I return an item if it doesn't fit?
You can return any unworn item with original tags within 30 days of receipt. Please use our online return portal to generate a shipping label. Once received, we will process your refund or exchange within 5-7 business days.
Which payment methods do you accept?
We accept a wide range of secure payment options including iDEAL, PayPal, Visa, Mastercard, American Express, and Klarna for 'pay later' convenience.
Are the products official Masters of Hardcore merchandise?
Yes, this is the official store. All apparel, accessories, and music products are 100% authentic and exclusively designed for the Masters of Hardcore community.
How should I wash my hardcore apparel to ensure it lasts?
To preserve the high-quality prints and fabrics, we recommend washing garments inside out at a maximum of 30°C. Avoid tumble drying and do not iron directly on the printed graphics.
Do you ship worldwide?
Yes, we ship our merchandise to hardcore fans across the globe. Shipping costs and customs duties are calculated at checkout based on your specific location.